Is Captixa free?
Yes. The Free plan includes every caption style and feature for up to 5 videos a day, 2 minutes each, for personal use, with a Captixa.com watermark on exports. Captixa Pro removes the limits and the watermark, and adds a commercial license.
What is the difference between the Pro plans?
Only how you pay. Monthly, yearly and lifetime Pro all include unlimited videos of any length, the commercial license, priority support and early access to new features. The 7-Day Pass is the same Pro for one week, and Agency Lifetime is lifetime Pro on up to 5 computers at once.
What is the 7-Day Pass?
All of Pro for 7 days, for a one-off project. It is a single payment and never renews: after 7 days Captixa goes back to the Free plan, and you can buy another pass or upgrade any time.
Do I need an API key?
Only for cloud transcription or translation. Local Whisper needs no key and works offline. Groq offers a free tier; OpenAI and Gemini bill you directly. Keys are stored on your computer only.
Does it add a watermark?
Only on the Free plan: videos exported on Free carry a Captixa.com watermark. Captixa Pro exports have no watermark.
Can I use Captixa for client or commercial work?
Yes, with Captixa Pro. The Free plan is for personal use.
How many computers can I use my license on?
One at a time on Pro and the 7-Day Pass, and up to 5 at once on Agency Lifetime. To switch, deactivate the old computer from your dashboard and activate the new one. You can do this any time.
Do monthly and yearly plans renew automatically?
Yes, until you cancel. You can cancel at any time, and Pro keeps working until the end of the period you paid for. Lifetime licenses and the 7-Day Pass are single payments and never renew.
How do I get my license key?
By email, as soon as your payment goes through. It is also in your dashboard. Open Captixa, go to License, paste the key and click Activate.
What's your refund policy?
Try everything on the Free plan first: it is the full app, with a watermark on exports. A license that has never been activated can be refunded; email us from the address you bought with. Once a license is activated on a computer, the sale is final, except for exceptional cases such as a duplicate charge or buying the wrong plan by mistake.